P1harmony Privacy Policy – How We Protect Your Information
User privacy is our priority. This document clearly explains what information p1harmony collects, how it is used, how it is protected, and what your rights are as a user of our platform in Malaysia.
This policy applies to all registered users and visitors of the p1harmony platform. Last updated: 2026.
Information We Collect from You
When you register and use the p1harmony platform, we collect several categories of information to keep the platform running smoothly and to provide you with the best possible experience.
Name, email address, phone number, date of birth, and encrypted password provided at registration.
MYR transaction details including payment method (FPX, TNG, Maybank), amount, and deposit or withdrawal records.
Device type, operating system, browser version, IP address, and language settings used when accessing the platform.
Records of in-platform activity such as games played, session duration, bets placed, and interactions with platform features.
How Your Information Is Used
P1harmony uses collected information solely for legitimate purposes directly related to platform operations. We do not sell or rent users' personal information to third parties for advertising purposes.
User information is used for the following purposes:
- Verifying user identity and processing account registration;
- Securely processing deposits and withdrawals in Ringgit Malaysia (RM);
- Providing customer support and responding to enquiries;
- Sending important notifications related to your account, security, or platform updates;
- Detecting and preventing fraud, money laundering, and platform abuse;
- Improving the user experience based on usage patterns;
- Complying with applicable legal obligations in Malaysia.
Cookies, Tracking & Your Choices
The p1harmony platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small data files stored on your device when you browse our platform.
The types of cookies used include:
- Essential Cookies: Required for core platform functions such as session login and security. Cannot be disabled.
- Functional Cookies: Saving your personal preferences such as language choice and display layout.
- Analytics Cookies: Helping us understand how users interact with the platform so we can continue to improve it. Data is collected in aggregate and does not identify individuals.
You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect the functionality of the platform.
P1harmony does not use third-party cookies for personalised advertising. All analytics data is processed internally for platform improvement purposes only.
Data Storage, Security & Third-Party Sharing
P1harmony uses SSL/TLS encryption to secure all communications between your browser and our servers. Passwords are stored in encrypted form and cannot be read by anyone, including our internal staff. All MYR payment information is processed through payment processors that comply with industry security standards.
P1harmony may share user information only in the following limited circumstances:
- Payment processors required to complete MYR transactions;
- Relevant authorities when required under Malaysian law;
- Technical service providers who assist in platform operations under strict confidentiality agreements.
User data is retained for as long as the account remains active and for a legally required period following account closure. p1harmony does not transfer user data outside Malaysia unless necessary for payment processing by international providers that meet equivalent data protection standards.
Your Rights as a User and How to Contact Us
As a p1harmony platform user, you have the following rights regarding your personal information:
- Right of Access
- You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
- Right to Rectification
- If your information is inaccurate or out of date, you have the right to request a correction. You may also update basic details directly through your account settings.
- Right to Erasure
- You may request account closure and deletion of data that is no longer required. However, certain data may need to be retained for a specified period in accordance with legal requirements or the resolution of pending transactions.
- Right to Object
- You have the right to object to the processing of your data for specific purposes. Contact our support team to discuss your options.
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Email: [email protected]
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Response Time: Within 5 business days for privacy-related requests
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General Enquiries: Refer to FAQ page for general enquiries
This Privacy Policy may be updated from time to time. Significant changes will be communicated to registered users via email or in-platform notifications on p1harmony.
Questions About Your Privacy?
We take our responsibility to protect your data seriously. If you have any further questions, please check our FAQ or log in to your account to reach the p1harmony support team.